SPC Multimedia Group™ :: Personalized Client Support

Creating Your Brand To Success

We Don't Just Design Websites . . . We Create Your Brand To Success!

Personalized Client Support

SPC Multimedia Group believes that customer satisfaction is the lifeblood of our business. We recognize our company's most vital asset is our customers. Without them, we would not and could not exist in business. We pride ourselves in offering superior service and marketing products of the highest quality available on the Internet today.

Courteous, professional and timely service is what you expect; and that is just what our support staff at SPC Multimedia Group delivers to our clients. Our skilled team of technical, marketing and advertising professionals works with you individually, allowing optimum development of your services and programs. Whether you are dealing with printed media, promotional advertising, website design or working through our Image Building Program, our team understands the philosophies, techniques and models to employ to completely meet your expectations and goals.

Peace of Mind: When you purchase products and services through SPC Multimedia Group, you are effectively entering into a long-term relationship that will add value to your web presence and marketing image, while ensuring a safe, high profile website that you and your company may be proud of. Having your website supported by our highly experienced, trained consultants and technicians, will provide peace of mind and will ultimately help bring new and qualified customers to your business, thus increasing your return on investment.

At SPC Multimedia Group, we believe that excellent customer service and support is an essential ingredient in the delivery of high quality services; and moreover, that there is a financial cost incurred in delivering poor customer care and services. In essence, our products are our services. Excellent customer service is essential in delivering our commitments, upholding our values and creating a modern, well managed company.

Customer Service And Support

Upgrades: Many of the products and services that SPC Multimedia Group offers, will give you trouble free service for the long term. In today's fast paced world, technological advancements are a common occurrence and upgrading and staying ahead of the pack can be a challenge. Our personnel are always on the cutting edge of these changes in order to offer you the best advice to adapt in a cost effective and timely manner.

The support staff at SPC Multimedia Group work very hard to keep your website up to date and functioning online, 365 days a year, 24 hours a day. Our support staff is available for you to contact at any hour. However, just like you, they do have personal lives (I know that is hard to believe). So there are various ways for you to contact them.

24 Hours A Day | 7 Days A Week | 365 Days A Year

Toll Free Number: 1-866-515-9991 (Monday through Friday | 8:30 A.M. - 5:30 P.M. Central Time)

Office Fax Number: 1-314-480-7068 (24 hours a day | 7 days a week)

Support Staff: Client Support (24 hours a day | 7 days a week)

However, the absolutely best way to contact us, for service related issues, is our Electronic Ticketing System. Our support staff are logged into our system, virtually, so this tends to be the way to insure you receive the quickest response time after normal business hours. Normal Business Hours are Monday through Friday, 8:30 A.M. - 5:30 P.M. Central Standard Time.